aajl Privacy Policy — Your Data, Your Rights, Our Commitment

1. Who We Are

aajl is an online entertainment and sports bettingplatform operating in the Philippines, accessible at https://aajl.bet. We are committed to safeguarding the personal information of all registered members and visitors who use our website and mobile platform. This Privacy Policy applies to all data collected through your use of the aajl platform, including account registration, betting activity, payment processing, and customer support interactions. By creating an account or continuing to use our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

2. Information We Collect

When you register and use the aajl platform, we collect several categories of personal information necessary to provide our services. The types of data we collect include:

• Identity information: Full name, date of birth, nationality, and government-issued ID details required for age and identity verification.
• Contact information: Email address, mobile number, and residential address in the Philippines.
• Account credentials: Username and encrypted password used to access your aajl account.
• Financial information: Payment method details, transaction history, deposit and withdrawal records denominated in Philippine pesos (PHP).
• Device and usage data: IP address, browser type, device model, operating system, pages visited, and session duration collected automatically when you access the platform.
• Communications data: Records of any messages, support requests, or correspondence you send to our team.

We collect only the minimum information necessary to operate the platform, verify your identity, process transactions, and comply with applicable Philippine regulations. We do not collect sensitive personal information such as biometric data, health records, or political opinions.

3. How We Use Your Information

The personal data we collect is used exclusively for the purposes described in this policy. Specifically, aajl uses your information to:

• Create and manage your member account and verify your identity in accordance with Philippine anti-money laundering requirements.
• Process deposits, withdrawals, and betting transactions in Philippine pesos.
• Provide customer support and respond to your enquiries in a timely manner.
• Send you account-related notifications, including transaction confirmations, security alerts, and updates to platform terms.
• Personalise your experience on the platform based on your activity and preferences.
• Detect and prevent fraud, money laundering, underage gambling, and other prohibited activities.
• Comply with our legal obligations under Philippine law, including data retention requirements.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent. Marketing communications are only sent to members who have opted in, and you may withdraw your consent at any time by updating your account preferences.

4. Legal Basis for Processing

aajl processes your personal data on the following legal grounds, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). First, processing is necessary for the performance of the contract between you and aajl — specifically, to provide the betting and entertainment services you have registered for. Second, processing is required to comply with our legal obligations, including identity verification, anti-money laundering checks, and regulatory reporting. Third, certain processing activities are carried out on the basis of our legitimate interests, such as fraud prevention, platform security, and improving the quality of our services. Where we rely on your consent — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Information

aajl does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors: To facilitate deposits and withdrawals in PHP through our approved payment partners operating in the Philippines.
• Identity verification providers: To confirm your age and identity as required by Philippine gaming regulations.
• Technology service providers: Companies that help us operate the platform, including hosting, security, and analytics services, all of whom are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: Where we are legally required to disclose information to Philippine government agencies, courts, or law enforcement bodies.

Any third party that receives your personal data on our behalf is required to handle it in accordance with this Privacy Policy and applicable Philippine data protection law. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with Philippine anti-money laundering and gaming regulatory requirements. Transaction records and identity verification documents are retained for the minimum period required by law. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will confirm the retention period that applies to your specific data and explain why certain records must be kept even after your account is closed.

7. Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by aajl:

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used.
• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used format so that it can be transferred to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 15 business days in accordance with Philippine data protection regulations. We may need to verify your identity before processing your request to protect the security of your account.

8. Cookies and Tracking Technologies

The aajl platform uses cookies and similar tracking technologies to improve your browsing experience, maintain your session, and analyse platform usage. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies: strictly necessary cookies that are essential for the platform to function correctly; functional cookies that remember your preferences and settings; and analytical cookies that help us understand how members use the platform so we can improve it. You can control cookie settings through your browser preferences at any time. Please note that disabling certain cookies may affect the functionality of the aajl platform, including your ability to log in or place bets.

9. Security Measures

aajl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of passwords using one-way hashing, access controls that limit which staff members can view member data, and regular security audits of our platform infrastructure. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact us immediately at [email protected] and change your password without delay.

10. Changes to This Policy

aajl reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered members via email or through a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. The date at the top of this policy indicates when it was last updated.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way aajl handles your personal data, please reach out to our support team at [email protected]. For questions about your rights under the Philippine Data Privacy Act, you may also contact the National Privacy Commission of the Philippines. Additional information about our data practices can be found in our Terms and Conditions. For help with your account or platform features, visit our FAQ page.